Klinik Sehat · Healthcare
Patient booking and records for a clinic group
- Result
- −45% front-desk queue time
- Timeline
- 7 weeks
- Services
- Workflow system, Website
- Year
- 2025
The problem
Patients queued to book, records were paper folders, and the second clinic could not see the first clinic's history.
What we built
- Online booking with WhatsApp reminders
- Front-desk queue screen
- Shared patient records with role-based access
- Daily reports for clinic managers
What changed
- Front-desk queue time down 45%
- Records available at both clinics
- No-shows down after reminders